Privacy Policy

Last Update 30 Aug 2022

Welcome to Focal Point VR (“FPVR”).  FPVR is a Virtual Reality technology company based in the United Kingdom, you can learn more about us on our website www.focalpointvr.com.

We develop and publish Go There Live (“GTL”).  GTL is an easy to use, powerful virtual reality telepresence application.

Our Privacy Policy explains how we collect, use, share and protect information in relation to our software and services (collectively, the “Services”), and your choices about the collection and use of your information.

The purpose of this page is to inform users of all Focal Point VR Applications (hereinafter “Apps”) and/or our customer support service (the service and the Apps hereinafter referred to as the “Services”) regarding our policy with the collection, use, and disclosure of Personal Information to anyone who decided to use our Services.

If you choose to use our Services, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Services. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Apps, we may automatically collect anonymized data, that are processed to improve the Apps.

Gathering of Personally identifying information (“PII”)

PII may include, but not limited to: Name, Email, Number, Address. By contacting our customer service via e-mail, we will likely receive PII that we will not process, except for providing you with the support you requested. The e-mails will be stored to ensure proper follow-up, but you are free to request the Personal Information deletion: support@focalpointvr.com

Security

The security of your Personal Information is important to us, and we protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure or use, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure, as there exist 3rd party factors that are not under our control (internet provider, the server where our sites are hosted, the infrastructure or management system which serves our website and some other 3rd party factors). While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Privacy for Children

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

Service Providers

The following third party services providers automatically receive some Personal Information when you use our Games:

Unity Analytics

Our Apps are developed with Unity, and Unity Analytics are enabled to help us collect anonymous user progression and performance metrics, to help us continuously improve our Games. Unity privacy policy is available on their website: https://unity3d.com/legal/privacy-policy
We do not have access to these data other than in the form of aggregate metrics.

Oculus

If you are accessing our Games from the Oculus platform, Oculus might collect personal information from you, according to the terms of services you agreed upon, and following their own privacy policy, which is available on their website:
https://www.oculus.com/legal/privacy-policy/We do not have access to these data other than in the form of aggregate sales and metrics.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our Apps after any change in these terms will constitute your acceptance of such change.

This policy is effective as of 23rd July 2022

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@focalpointvr.com.